Step By Step Guide To Our Carelift Service
The first step to providing you with a perfect stairlift solution is to arrange a no obligation visit from one of our surveyors to complete a free assessment to advise on which type of stairlift we feel would suit your staircase and personal needs best. This initial first step can sometimes even be undertaken by a video call or you supply us with some photos and a couple of measurements.
- Once you have made the step of deciding which stair lift you would like, one of our fully trained and experienced engineers will come to carry out the installation ensuring it is done to the best of standards.
- They will attend a pre-arranged appointment on a day and time slot which suits your schedule best. Installation generally doesn’t take that long and usually only takes between 2-4 hours. In the majority of case’s your stairlift will be plugged into a standard plug socket reducing the need for further costs and disruption, the track will also be screwed to the staircase allowing a secure fixing without damage to your walls. The stairlifts we provide are smooth, quiet and simple to use.
- On completion of the installation, our engineer will take the time to demonstrate how to use making sure you are happy and confident with the basic controls ensuring you are fully satisfied before we leave.
Things to consider
A variety of stairlifts are available including that for narrow staircases and others that which may require a folding or hinged rail due to situations where it could otherwise be an obstruction, for instance, if it was a doorway or walkway at the bottom.
We will then be able to factor all of this into consideration when providing you with a selection of options to choose from. We will then provide you with the relevant brochures and no pressure quotation leaving you then armed with all the knowledge to decide how you would like to proceed.
With such a fantastic range of stair-lift models available, we can help you choose the perfect lift that both fits the aesthetic of the home and is easy to control and designed for your comfort and convenience and all our new stairlifts come with a free 2 year parts and 365 day call-out warranty giving you the reassurance that you are purchasing only quality products and will always be in safe hands by having access to support in the unlikely event of a breakdown every single day of the year! We also give a free annual stairlift service with these purchases.