These approaches can save you a repair call-out and get your lift to work again in no time.

1. The most common stairlift maintenance issues are often from the key switch accidentally turning off, so with any issue this is the first thing to check. Depending on the stairlift model, you can find the switch in several different locations. The most customary location for the switch is at the side of the top landing chassis. Sometimes you can find the key switch on the lower front cover or on the armrest of the chair. As soon as you locate it, make sure it is working by switching it on and off. Many times, the switch may be off, when it is just shifted slightly to the off position. If your stairlift is still not working, don’t call the maintenance service team yet. There are still a few other troubleshooting problems that you can investigate.
2. Make sure that the power supply outlet is working properly. If you determined that the power supply is connected, the cause of the problem could be that the outlet is off. Inspect the outlet and make sure the switch is on, also check it the breaker didn’t trip. If you have plugged the lift into a switched outlet, then it is advisable to plug it into a reserved outlet that is always on. Once you have determined that the power supply and the outlet are in working order, then you need to examine the battery disconnect switch.
   
   
3. The main shut-off switch in all stairlifts is the battery disconnected switch. The objective of the battery disconnect switch is to cut off power from the PCB and to immobilise all functions on the stairlift. It can be very difficult to locate this switch since manufacturers often position it in places where it won’t be bumped into. If this still doesn’t solve your problem, then you need to look at the error coded.
   
   
4. Almost all stairlifts have a panel where the diagnostics or error code shows on the lift, it might come in handy if you are familiar with the error codes. If not, you can always find them in the stairlift manual. If you have located the display, look up the code in your manual or online to find discover more details regarding the error this is showing. Normally these codes will indicate problems that can be resolved easily, however, we do not advise trying to repair the fault yourself, its best to call in a stairlift repair company to deal with this kind of problems.

These are all the problems that you can troubleshoot, don’t require any tools and can be examined. Most common lift problems can be repaired quickly without having to call a Stairlift Removal and Maintenance Service company, however, if you have any faults with your stairlift give our team a call on 01603 433603 and we can talk you through the issue or arrange a time to come and take a look.