British Healthcare Trades Association (BHTA)

When steps start to become a problem, you have four options, do nothing and loose the ability to live in your own home; re-organise or build on to the lower house so that you can sleep downstairs; you could move into a bungalow or ground floor flat; or you can look into mobility products, such as stairlifts. The last option is the most practical and financially viable option.

So when you are first looking to buy a new mobility product, be that a stairlift, hoist, bath lift, you want to know that you are getting the very best advice from the company you can trust. 

The British Healthcare Trades Association (BHTA) was founded in 1917, during the throes of the Great War. It is the UK’s oldest and largest healthcare association setting a Code of Practice to ensure customers purchasing healthcare or assertive technology products used to maintain independence are given the required advice and guidance from the company they purchase from.

Carelift Services LTD are proud to be members of the British Healthcare Trades Association (BHTA) and adhere to the association’s Code of Practice, for this reason you will only ever speak to an expert from initial call through to installation, we only employ qualified stairlift engineers, this allows us to offer the best advice and ensure that our customers are equip with all the information needed to use the mobility product safely.

We promise:

  • You will always be treated with respect, compassion and dignity
  • We will only recommend products and services that meet a genuine need
  • We will never pressure sell to you
  • You can always expect a high standard of after-sales service

Buying a product or service from a member of the BHTA also gives you an extra layer of consumer protection. We always hope you are more than satisfied with the service you received from us, but in the unlikely event that you feel you were treated unfairly at any point in the process, the BHTA will act as a free, impartial consumer reconciliation service.

At Carelift Services we put your well-being and health at the forefront of everything that we do.  Whether you’re concerned about current mobility issues, or looking to adapt your home for the future, so that you don't have to think about moving, we can find the Stairlift that’s right for you.

All new stairlifts come with a 2 year warranty and reconditioned models come with 1 year, we also offer 365 day call-outs giving you the reassurance that you are in safe hands and have access to stairlift support 247.

Fill out our contact form for a FREE home survey!